Heather Smith brings a values-driven leadership style and a passion for operational excellence to her Vice President of Risk Management role at PrestigePEO. Known for leading with empathy, integrity, and accountability, Heather believes that people and processes must work harmoniously to drive sustainable results.

With over seven years of experience in the PEO industry, Heather has built high-performing risk programs from the ground up, transforming complex challenges into opportunities for growth. She understands the evolving needs of today’s SMBs and actively modernizes risk and underwriting workflows to improve speed, accuracy, and the overall client experience.

Heather’s approach to leadership emphasizes clarity, collaboration, and empowerment. She believes in providing her team with the context behind every decision—the “why” that inspires alignment, fosters innovation, and strengthens outcomes. By creating a culture of trust and continuous learning, she mentors future leaders to act decisively and deliver with purpose.

A champion of thoughtful innovation, Heather is focused on using automation and strategic insights to elevate PrestigePEO’s risk management capabilities while staying true to its mission of high-touch, client-centered service. Her work reflects a deep commitment to excellence and a forward-thinking vision that aligns with PrestigePEO’s broader growth and transformation goals.